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Disney CEO says moviegoing has probably changed forever

Walt Disney Co. Chief Executive Officer Bob Chapek said he believes there have been fundamental changes in people’s attitudes toward moviegoing, trends that will probably continue after the global pandemic passes.

“The consumer is probably more impatient than they’ve ever been before, particularly since now they’ve had the luxury of an entire year of getting titles at home pretty much when they want them,” Chapek said Monday at a Morgan Stanley media and technology conference. “I’m not sure there’s going back.”

The remarks are particularly notable coming from Disney, a company that dominated the box office before the pandemic. Chapek, who spent a good part of his early career at Disney’s home-entertainment division, said he will continue to experiment with offering films online for purchase -  or moving them more quickly to streaming services.